When reminder alerts do not ring, check these
OPPO, Realme & OnePlus (Color OS)
Allow Background Activity and Auto-launch.
If you are using ColorOS, please follow the steps below.
- Long-press the Reminder FLEX app icon and tap the i icon.
- Go to Battery usage (or Battery consumption management).
- Turn on “Allow background activity” and “Allow auto-launch”.
(You can check how to do with the video below)
If you still have a problem, check below (especially old phones)
OPPO (for Android 13 or earlier)
Please check this instruction.
Realme (for Android 13 or earlier)
Try to Swich ON “allow background activity” for Reminder FLEX app in App battery management.
Please follow the instruction with images.
OnePlus (for Android 13 or earlier)
OnePlus might need locking the app.
Try to Lock Reminder FLEX app.
Please follow the instruction with images.
Xiaomi (Redmi、POCO)
Turn on background auto start
Go to settings > apps > turn on background auto start for Reminder FLEX app.
Also turn on Run on system startup
Check the video and article below for more details.
For Android 13 or older ( For MIUI devices)
Stop MIUI optimization helps alarm working precisely.
Check instruction videos below &
Select “Don’t optimize” for Reminder FLEX app.
Choose “Don’t optimize” for Reminder FLEX
Try to disable MIUI optimization with below video.
Also
Turn on Autostart
Settings ->applications -> Reminder FLEX -> Auto Start
TURN ON Auto start for Reminder FLEX.
and, if you still have trouble with alarm or your device doesn’t have these settings, please follow the instruction with images in this page
VIVO, IQOO
Please turn on Autostart.
Open settings > Apps > Special App Access > Autostart > Turn on it for Reminder FLEX
Infinix、TECNO
Turn on Auto start for Reminder FLEX. Please watch the video below
How to disable basic optimization (Video)
If you couldn’t disable optimization for Reminder FLEX app with the instruction video below or you did but still have alerting problem,
Then check these instructions by device brand.
Samsung
most of Samsung devices should be worked with Instruction video in Reminder FLEX app.
Settings -> apps ->3dots at the right top corner ->Special access -> Optimize battery usage (then switch off for Reminder FLEX)
However, if you still face problems,
Check battery settings
Settings > Battery and device care > Battery > Turn off “Power saving”
Power saving stops background activity, so the app can’t set & start reminder alerts.
↑Also check background usage limits as well on this page.
Remove Reminder FLEX from “Sleeping apps” and “Deep Sleeping apps” if it on the list. And Add Reminder FLEX to “Never sleeping apps”.
If still have a problem, check these instructions and swich off one by one
Allow as Alarms & Reminders (if Android12 or later)
follow this video and make sure Reminder FLEX is allowed on Alarms & Reminders
Settings > apps > 3 dots on top right corner > special access > Alarms & Reminders > Turn ON for Reminder FLEX
Make sure all notifications are ON
Settings > Apps > Reminder FLEX > Notifications > please make sure all the switches are ON.
Huawei
Might need Turn ON “Manage manually” for Reminder FLEX app.
Might need Turn ON “Start up manager” for Reminder FLEX app.
Please follow the instruction with images
Asus
Try to allow Remider FLEX app in Auto start manager.
Motorola
If Motorola phone doesn’t open optimization page,
Go to your device’s settings > Apps & notifications > Advanced > Special app access > Battery optimization > Select “All app” > Reminder FLEX > Select “Don’t optimize”
https://www.hardreset.info/devices/motorola/motorola-moto-g8-power-lite/faq/faq/optimization-battery-motorola/
(↑ This page has instruction images. After arriving at the optimization page, select “all app” > Reminder FLEX > “Don’t optimize”.)
Also an instruction video here for Motorola.
Other brands
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