Troubleshooting

Troubleshooting

How to Fix Incorrect or Missing Records in the Record List Using Recalculate Averages

If you experience any of the following issues: Incorrect values in the daily, weekly, or monthly record lists Incorrect ...
Troubleshooting

The graph only shows one date

The graph will only display one day or a few days at first, until enough measurement days have accumulated.As more recor...
Troubleshooting

App language doesn’t change to selected one.

If the app does not change to the language you selected within the app, you will need to follow the steps below.Cause: T...
Troubleshooting

Compatible blood pressure monitor type with BP Log app

Types of Blood Pressure Monitors Compatible with BP Log appBlood pressure monitors that display systolic, diastolic, and...
Troubleshooting

How to improve accuracy of reading value?

Don't shoot from the side or at an angle. (Causes Number upside down)The numbers are not identified, if the photo was ta...
Troubleshooting

I wrongly denied permission

If you wrongly denied permisson, you need to allow them from settings to use app features.First, go to settings of your ...